• Do you accept purchasing orders?

We sure do!

• Are you an approved vendor for my school board?

Probably! Email us to confirm: connect@fairchancelearning.com

• Where do you ship?

FCL ships anywhere in North America. For shipping outside of North America, please contact us to provide a more accurate shipping quote: connect@fairchancelearning.com.

• Do you offer free shipping?

We do offer shipping free of change on large orders. Feel free to contact us for a shipping quote: connect@fairchancelearning.com.

• Do you have professional development opportunities for all products in your shop?

We have many learning resources available for our products and also design and deliver custom programming. Get in touch to explore these options: connect@fairchancelearning.com

• Can you create a custom kit for my class/project/school?

You better believe it! We love collaborating. Reach out to see how we could work together: connect@fairchancelearning.com

•  I ordered recently but haven't received my items yet.

We appreciate your patience, global supply chains can often create unintended delays. If you would like a specific update on the status of your order, please contact us: connect@fairchancelearning.com

We want you to be happy with your order! Our return and exchange policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email connect@fairchancelearning.com with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide you with instructions on where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.